Cloud Security Analyst

Bachelor's degree in Technology or Information Security. Ability and interest in working consultatively. Strong oral and written communication skills. Advanced English proficiency.

Help clients understand product features and best practices for reducing cyber risk in cloud environments. Perform routine operations to meet client requests and generate insights for automation. Diagnose product-related issues and collaborate with support and engineering teams. Monitor client environments and collaborate to drive product adoption. Provide customer feedback and insights for product improvements. Proactively engage with clients to identify needs and assist with cybersecurity objectives. Track and report key metrics like client satisfaction, product usage, and retention. Assist in creating and maintaining client-facing resources.