Intake Specialist

Ability to utilize multiple technology platforms simultaneously Ability to manage inbound communication while supporting other tasks Ability to type 60 words per minute with high accuracy Excellent critical thinking and problem-solving abilities Highly organized with excellent time management skills Exceptional customer service skills Exceptional written and verbal communication skills Ability to work effectively both independently and in a team environment Proficiency in medical terminology and policies is desirable Prior experience in the healthcare industry is desirable Previous infusion therapy, healthcare intake, or specialty pharmacy experience is preferred Previous start-up experience is preferred

Coordinate start of care visits using Float Health platform and supporting technology Collect information from pharmacies and patients Match appropriate nurses to patients Manage offers in the marketplace to ensure responsible nurse pay Onboard patients to Float Health Confirm logistics and schedules with users Respond to restaff and reschedule requests Communicate clearly with specialty pharmacies, nurses, and patients Respond to inbound and initiate outbound communications Work cross-functionally with internal teams Prioritize and coordinate multiple tasks Learn new processes and technology continuously Develop and maintain positive relationships with specialty pharmacy peers Complete pharmacy engagement tasks Provide feedback to improve technology and processes