Customer Solutions Architect

5+ years of pre-sales engineering, technical sales, or client-facing consulting experience Proven track record supporting complex B2B sales cycles from discovery through contract signature Proven hands-on expertise in DevSecOps practices and cloud platforms (AWS, Azure, GCP) Proven hands-on expertise in GitLab, Docker, and Grafana in enterprise environments Proven hands-on expertise in professional services scoping and estimation Strong presentation skills with ability to facilitate technical workshops Excellent written communication for proposals, assessments, and scoping documents Experience managing multiple opportunities simultaneously Understanding of professional services business models

Lead technical discovery sessions Conduct workshops and technical presentations Facilitate proof-of-concept discussions and technical demonstrations Build trusted advisor relationships Create detailed scopes of work with accurate effort estimates and clear deliverables Author compelling technical proposals Support sales cycle from initial technical conversations through contract signature Gather competitive intelligence and identify opportunities for new service offerings Represent NextLink Labs at industry events and technical conferences