Salesforce Admin

3-4+ years experience as a Salesforce Admin. Experience managing production environment and DevOps. Demonstrated ability to gather and document functional requirements. Experience working in agile project environments using Jira. Strong communication and interpersonal skills. Ability to collaborate effectively with stakeholders and technical teams. Experience providing daily support for Salesforce users. Experience managing user acceptance testing. Familiarity with Jira for ticket management, user stories, and release notes. Knowledge of development and deployment processes (GitHub, Devops Center).

Manage production environments and deploy new features. Gather and document business processes and stakeholder requirements. Collaborate with development teams in an agile environment. Ensure smooth production releases through appropriate development pipelines. Provide day-to-day support for Sales and Service users. Collaborate on solution design with Salesforce Team colleagues. Assist with user acceptance testing.