Staff Platform Engineer

Posted 26 days agoViewed
156000 - 215000 USD per year
U.S.Full-TimeCustomer Experience Software
Company:Gladly
Location:U.S., EST, PST
Languages:English
Seniority level:Staff, 8+ years
Experience:8+ years
Skills:
AWSLeadershipNode.jsPythonCloud ComputingGCPKubernetesSoftware ArchitectureProduct DevelopmentAzureCI/CDMentoringDevOpsTerraformMicroservices
Requirements:
8+ years of platform/infrastructure/DevOps engineering experience Product development experience or product-minded approach Expert cloud architecture skills (AWS strongly preferred) Ability to lead complex, ambiguous initiatives Technical leadership and mentorship Systems thinking and architectural mastery Strong communication and stakeholder management
Responsibilities:
Architect and evolve multi-cloud infrastructure (AWS, GCP, Azure) Drive technical strategy and roadmap for platform capabilities Lead complex initiatives spanning 4+ engineers and multiple quarters Partner with product engineering to anticipate infrastructure needs Mentor engineers and establish best practices Build foundational platform services including Kubernetes infrastructure, observability platforms, CI/CD systems, and distributed systems components
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