Senior Manager, Software Engineering - Payments and Experience

10–15 years of software engineering experience 4–7 years in engineering management roles Deep technical expertise in distributed systems, APIs, and systems design Proven experience leading teams in regulated domains such as fintech, payments, or lending Demonstrated ability to define and deliver complex technical strategies that align with business goals Strong track record of building high-performing teams and mentoring engineering leaders Excellent communication and cross-functional collaboration skills Experience integrating with external payment networks and building highly reliable payment systems Familiarity with data consistency models, reconciliation workflows, and transaction observability Systems thinker with a bias for action Experience working in consumer-facing domains with a strong empathy for user experience Proven ability to lead platform migration or modernization efforts while minimizing risk

Define and execute the long-term technical strategy for borrower payments and servicing infrastructure. Lead multi-quarter, cross-functional initiatives that improve borrower outcomes and payment success rates. Build and scale engineering teams with a strong culture of ownership, execution, and operational excellence. Deliver platform improvements that enhance reliability, reduce latency, and increase payment success. Connect engineering work directly to business and borrower outcomes, enabling measurable improvements in financial performance. Create processes and systems that scale with growing borrower volume, product complexity, and compliance requirements. Establish clear technical and delivery visibility across squads, ensuring high confidence in roadmap execution.