10+ years of software engineering experience with range across domains and tech stacks Expertise in building reliable systems that people actually want to use 5+ years experience using modern cloud platforms, with focus on building maintainable, secure solutions Experience with LLMs, RAG systems, or ML engineering (preferred) Background in media, publishing, or other mission-driven organizations (preferred) Exposure to UX research or human-centered design methodologies (preferred) Experience making technical concepts accessible to broad audiences (preferred) Experience with infrastructure as code tools, specifically Terraform (preferred)