Underwriting Assistant (Remote First)

1+ years of insurance experience. College Diploma or University Degree, or equivalent work experience. Experience in Personal Lines or Commercial Property/Casualty insurance underwriting is preferred. General Knowledge of all areas of general insurance coverage. Demonstrated ability to effectively manage time and prioritize tasks to meet tight deadlines. Exemplary attention to detail and a dedicated work ethic. Excellent interpersonal, verbal, and written communication skills. Ability to maintain confidentiality and exercise discretion. Dedicated team player, actively collaborating with colleagues.

Document issuance and endorsement approval for all in-house programs. Provide support across all underwriting processes to help meet the team’s objectives. Adhere to underwriting standards and good practices to minimize risk. Oversee and manage the referral process to ensure work is being distributed correctly. Take ownership of the data integrity; ensure the information on file is accurate and up to date for in-house program policies. Act as a resource to our broker team for any additional information required to underwrite accounts. Ensure full understanding of in-house program underwriting requirements, including endorsements and limits. Adhere to Service Level Agreements of both Zensurance and our partner markets. Maintain quality controls and check work for accuracy. Escalate as required difficult/complex items and customer complaints or inquiries to the Underwriter or Team Lead, Underwriting. Develop effective working relationships with internal and external stakeholders. Perform various other duties.