5–7+ years of ServiceNow development experience (ITOM/ITSM focus) Strong scripting skills (JavaScript, Python, PowerShell, or Shell) Experience with Event Management, Discovery, and Cloud Management modules Hands-on experience with CMDB, integrations, and automation workflows Working knowledge of networking fundamentals (WMI, SNMP, subnetting) Familiarity with ITIL processes and ServiceNow modules (ITBM, HR, GRC, Portal) Excellent debugging, documentation, and communication skills Must meet FedRAMP and U.S. Person requirements