Senior Project Manager, PMO | Gestionnaire de projets principale, BGP

University degree in computer science, business administration or equivalent relevant work experience. 10+ years experience with IT applications 5+ years as a project manager on IT projects, large-scale corporate programs, or business development efforts—ideally within a professional services environment. 2+ years holding a valid Project Management Professional (PMP) certification. Solid understanding of software development methodologies. Proven expertise with project management tools, techniques, and frameworks. Demonstrated ability to produce high-quality project documentation and deliverables. Strong leadership, facilitation, and problem-solving skills. Highly self-motivated and capable of working independently with minimal supervision. Exceptional interpersonal and relationship-building abilities. Detail-oriented with sound judgment and decision-making capabilities. Skilled in delegation, time management, organization, and multitasking. Comfortable managing multiple concurrent projects. Strategic thinker with the ability to see the big picture and lead complex initiatives. Excellent written, verbal, and presentation communication skills. Experience working with professional services automation systems. Analytical mindset with a track record of solving complex challenges and making informed decisions. Reliable team contributor with a history of balancing competing priorities and meeting deadlines. Committed to continuous improvement and operational excellence. Demonstrated success delivering projects using both agile and waterfall methodologies. Bilingual (English / French) - Bonus Knowledge and experience with Esri products - Bonus Risk management expertise - Bonus Change management certification (PROSCI, ACMP or equivalent) - Bonus

Lead and manage internal IS and corporate projects from initiation through implementation. Facilitate visioning sessions to define scope, priorities, timelines, and align on deliverables. Perform business analysis during project initiation to identify preliminary requirements, assess feasibility, and define measurable success criteria. Coordinate cross-functional teams including business analysts, developers, sponsors, and executives to ensure alignment and delivery success. Manage communications across departments and senior leadership to ensure transparency and support decision-making. Manage stakeholder relationships and expectations throughout the project lifecycle. Monitor and control project budgets, resources, and schedules. Maintain project data in Esri Canada’s professional services automation system. Manage changes to scope, schedule, and costs using formal verification techniques. Identify and mitigate risks proactively, presenting response plans to stakeholders. Prepare and lead quality management planning and assurance activities. Obtain stakeholder signoff on key deliverables. Produce status updates and project control reports. Apply change management strategies to overcome resistance, foster engagement, and ensure adoption. Contribute to organizational readiness by supporting development and delivery of training programs, including creation and delivery of materials. Oversee project close-out activities and conduct lessons learned reviews. Promote and enforce IT standards, PMI guidelines, and best practices for project management. Ensure adherence to standard processes and governance in collaboration with Professional Services. Conduct external Professional Services project monitoring and audit reviews. Compile and distribute governance compliance, audit results, and project health results. Support monitoring activities of various metrics for Professional Services to support continuous improvement. Execute bid and project review activities in conjunction with the PMO Director.