Product Manager - Retail Operations

5+ years Product Management experience (3+ years B2B/enterprise) Proven track record launching and scaling successful products Experience leading Product Designers and partnering with engineering Strong agile/scrum and sprint-based delivery experience Excellent stakeholder management across organizational levels Exceptional communication skills with ability to influence without authority Technical acumen to discuss concepts with engineering teams Demonstrated customer obsession and analytical skills 3+ years experience designing and refining workflows for human backoffice teams (Nice to Have) Retail industry experience, particularly operations or store management (Nice to Have) Background with Loss Prevention teams and retail security (Nice to Have) Knowledge of retail systems (POS, inventory management) (Nice to Have) Experience with video analytics or AI-powered retail solutions (Nice to Have) Proficient using AI tools for visualizing ideas, prototyping and refining product specifications (Nice to Have) Experience with Computer Vision based solutions (Nice to Have)

Conduct customer research and interviews to uncover operational pain points Transform insights into product requirements Launch pilot programs with retail partners Manage stakeholder relationships across retail operations and leadership Align business and technology teams Write speclets, PRDs, and personas Collaborate with Product Owners on feature delivery Define product vision and roadmap Create and refine customer personas Identify market opportunities Lead and create momentum with cross-functional teams for smooth rollouts