Own a roadmap that increases customer value, raises quality, and removes friction across Presence. Turn ambiguous problems into a sharp plan with clear value, scope, milestones, and metrics. Run discovery with customers and internal teams. Validate problems, test solutions, and de-risk early. Write crisp PRDs, roadmaps, and decision docs that drive clarity and align stakeholders. Sequence work for iterative delivery and fast learning. Collaborate with Design and Engineering to ship reliable, intuitive, and delightful experiences. Define and analyze success metrics to understand if bets are paying off and guide future work.