Associate’s degree or equivalent experience in healthcare administration, business, or related field. 2–4 years of experience in medical insurance verification, prior authorization, or healthcare billing/revenue cycle operations. Experience working with multiple payers (commercial insurance, Medicaid, Medicare). Familiarity with electronic health records (EHR), billing systems, or practice management software. Telehealth and multi-state healthcare experience strongly preferred. Strong understanding of insurance benefits, authorizations, and claims processes. Knowledge of HIPAA, healthcare compliance standards, and payer regulations. Excellent attention to detail, accuracy, and documentation practices. Strong analytical and problem-solving abilities. Clear and professional written and verbal communication skills; customer-service oriented. Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced, remote environment. Proficiency with spreadsheets, shared documents, and collaboration tools (e.g., Google Workspace, Slack, Airtable).