Senior Associate, Clinical Site Payment

Bachelor's degree with 5+ years of experience, or Master's degree with 3+ years of experience in clinical research, clinical finance, or site payments. Strong understanding of site contract terms and clinical trial operations. Excellent analytical, organizational, and communication skills with high attention to detail. Proven ability to work independently and exercise sound judgment in a dynamic, fast-paced environment. Demonstrated ability to build relationships, adapt communication to different audiences, and influence outcomes across functions. Experience using Veeva Vault and financial systems such as Coupa, Oracle, or SAP is a plus. Ability to work EST hours.

Coordinate collection, verification, and submission of site payee and banking documentation. Maintain accurate and audit-ready site setup records in Veeva and Procurement systems. Manage the centralized site payments inbox and process inquiries and invoices. Reconcile payments and proactively resolve discrepancies. Collaborate with Clinical Operations, Finance, Accounts Payable, and Legal to troubleshoot payment issues. Contribute to the creation, revision, and documentation of processes, SOPs, and internal guidance. Generate and maintain payment tracking reports and site-level financial summaries. Identify and propose process improvements leveraging technology. Provide analytical support for special projects and continuous improvement initiatives.