Senior Software Engineer (REMOTE)
U
UpboundSoftware Development
United States, EST, PSTFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Cloud ComputingKubernetesGoGrafanaPrometheusCI/CDRESTful APIsLinuxDevOpsTerraformDocumentationMicroservicesCommunication SkillsCollaborationProblem SolvingCustomer serviceSoftware EngineeringDebuggingSaaSTroubleshooting
Requirements
- Experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability
- Strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing)
- Experience building and operating controllers that interact with the Kubernetes API server
- Comfortable working directly with customers to understand, reproduce, and resolve complex technical issues
- Take responsibility and ownership for solving problems
- Demonstrate excellence in your work
- Empathy for customers
- Clear communication and effective collaboration
Responsibilities
- Actively build and operate Upbound Spaces in production
- Troubleshoot and resolve issues across multi-tenant SaaS environments
- Contribute to Upbound's open-source projects, including Crossplane
- Build features in high demand by Upbound's customers
- Investigate and debug complex issues in customer environments
- Communicate through thoughtful and thorough design documents
- Support the full project lifecycle for highly scalable and reliable services
- Write and maintain Go code that interfaces with the Kubernetes API
- Deploy, manage, and troubleshoot Kubernetes services in production
- Build and maintain operational tooling
- Author documentation, user guides, runbooks, and blog posts
- Support the software release cycle for Spaces self-hosted distributions
- Participate in on-call rotation
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