Senior Product Content Designer

5+ years in UX writing, content design, or product copywriting. Experience writing for financial products (credit-building, cash advances, banking, or rewards). A portfolio of shipped product work demonstrating measurable impact. Strong collaboration and communication skills with PMs, Product Designers, Researchers, Engineers, Legal/Compliance, and Data. Experience using experimentation and product analytics to inform copy decisions and evaluate impact. Proven ability to set voice/tone, craft standards, and scale patterns across multiple product surfaces. Ability to work quickly and independently in an agile, high-growth environment. Ability to thrive in ambiguity with a strong bias for action.

Own content strategy for Fintech, Earnings, and Incubation Hub across ads, landing pages, in-app flows, and lifecycle touchpoints. Act as the sole content partner across multiple teams, prioritizing high-impact problems. Design and write clear, inclusive, and trustworthy product copy for financial and earnings experiences. Create content strategies balancing user needs, business goals, and regulatory constraints. Define and maintain voice/tone, content standards, terminology, and reusable patterns. Improve conversion, education, comprehension, and task success through data-informed copy and experimentation. Collaborate with Product, Design, UXR, Growth, Data, and CRM to ensure compliant and effective experiences. Use research and insights to identify friction and iterate on copy. Advocate for accessibility, inclusive language, and localization readiness. Contribute to and evolve design system's content guidelines. Coach and influence cross-functional partners on content design best practices.