10+ years in various R&D IT roles. Strong knowledge of R&D applications (e.g., Veeva, SAS, ArisGlobal). Experience with enterprise application and SaaS implementations, upgrades, enhancements, and operational support. Experience assessing and revamping a CSV program. Strong understanding of data governance, analytics, and visualization tools. Proven ability to lead complex system integrations and enterprise-wide technology initiatives. Exceptional strategic thinking, stakeholder engagement, and change leadership skills. Ability to translate business needs into scalable digital solutions. Strong communication and storytelling skills. Demonstrated ability to foster innovation and drive continuous improvement. Very strong communication, interpersonal, and collaborative skills. Program/project management, demand management, resource management, and system life cycle expertise. Ability to work hands-on in operational support and troubleshooting. Experience managing application roadmaps and budgets. Prior people management or team leadership experience.