Technical Account Coordinator - MSP (Remote)

Associate’s or Bachelor’s Degree in a related field or equivalent experience Two or more years of client service experience Knowledge of network technology (TCP/IP, DNS, DHCP, SMTP, LANs, WANs and Wireless) Experience with Microsoft server and client technologies Excellent oral and written communication skills Critical thinking ability Problem analysis and resolution skills Planning ability Time management ability Extreme detail orientation Ability to work collaboratively and independently

Quoting hardware and software Compiling and sending agreements and scopes of work Receiving and processing hardware and inventory Determining client product needs Ensuring timely product delivery Managing and reconciling inventory Assisting with client expirations and renewals Processing procurement requests Administering Hardware As A Service (HAAS) program Cultivating relationships with distributors, vendors, and partners