Technical Account Coordinator - MSP (Remote)
Inactive
P
Prime System SolutionsIT Services
Philippines, ESTFull-TimeMiddle
Salary not disclosed
Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- CiscoCitrix
Requirements
- Associate’s or Bachelor’s Degree in a related field or equivalent experience
- Two or more years of client service experience
- Knowledge of network technology (TCP/IP, DNS, DHCP, SMTP, LANs, WANs and Wireless)
- Experience with Microsoft server and client technologies
- Excellent oral and written communication skills
- Critical thinking ability
- Problem analysis and resolution skills
- Planning ability
- Time management ability
- Extreme detail orientation
- Ability to work collaboratively and independently
Responsibilities
- Quoting hardware and software
- Compiling and sending agreements and scopes of work
- Receiving and processing hardware and inventory
- Determining client product needs
- Ensuring timely product delivery
- Managing and reconciling inventory
- Assisting with client expirations and renewals
- Processing procurement requests
- Administering Hardware As A Service (HAAS) program
- Cultivating relationships with distributors, vendors, and partners
