2+ years of experience in IT support, security engineering, or compliance. Knowledge of (or strong interest in learning) security frameworks like SOC 2 or ISO 27001. Familiarity with vulnerability management tools and processes. Hands-on experience troubleshooting IT issues (macOS, Windows, SaaS tools, identity management). Strong written communication skills and attention to detail. Proactive, curious, and eager to learn. Thrives in a collaborative remote environment and enjoys working across teams.