ServiceNow Technical Consultant (Remote)

6+ years of ServiceNow platform experience with SPM and ATF. 10+ years of related client-facing professional consulting experience. Demonstrated experience with Agile methodology. Experience leading sprint planning efforts. Experience reviewing stories against business requirements. Experience splitting epics and ordering development. Experience assigning estimates for units of work. Experience coaching resources on technical development and configuration. Ability to lead client facing workshops and meetings. Ability to conduct calls with customers independently or in support of requirements gathering. Experience supervising and inspecting code migrations between instances. Experience providing feedback on remediating defects.

Advise clients on best practices for ServiceNow implementations. Contribute to Agile engagements using Astrica methodology. Define technical and design approaches for projects. Lead scrums and mentor technical consulting resources. Estimate time and effort for technical resources. Communicate project progress and forecast changes. Own technical quality on customer projects. Participate in code reviews. Oversee Go-Live planning. Assist with discovery workshops. Collaborate with Business Process Consultants. Participate in internal knowledge sharing and coaching.