Proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5 Deep expertise with AWS and Kubernetes 3+ years of experience in a Site Reliability, DevOps, or Infrastructure Engineering role Experience managing incident response and production system outages Hands-on experience with database operations and optimization Familiarity with observability tooling, monitoring, and logging best practices Based in North or South America (AMER region)