Account Manager (China)

Prior professional experience as an Account Manager or relevant role Minimum 2-3 years of experience in a client facing role High attention to detail and excellent organizational skills Experience with CRM software and project management tools Proven ability to juggle multiple client accounts and time-sensitive projects Excellent listening, collaboration, and cross-cultural patience and understanding Go-getter attitude with strong problem solving skills and curiosity to learn Ability to work independently without constant supervision Strong verbal and written communication skills Fluency in English and Mandarin Chinese

Develop trusted advisor relationships with clients Ensure timely and successful delivery of solutions Responsible for client onboarding and offboarding Communicate/update progress of initiatives to leadership Prepare monthly reports for client accounts Collaborate with finance team on invoicing Crosscheck and confirm payroll and reimbursements Collaborate with sales team to identify and grow opportunities Assist with challenging client requests or issue escalations