CEO, Professional Services - US-Based
Company:
Location:US-Based, EST, PST
Languages:English
Seniority level:Senior, 10+ years
Experience:10+ years
Skills:
LeadershipProject ManagementBusiness AnalysisPeople ManagementProduct ManagementSoftware ArchitectureProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentStrategyBusiness OperationsStrategic ManagementAgile methodologiesProblem SolvingMentoringOrganizational skillsAdaptabilityCross-functional collaboration
Requirements:
Bachelor’s degree required; Master’s degree in Engineering, Business, or related field preferred. 10+ years of progressive leadership experience in managing complex service organizations. Proven track record of leading multi-service line operations with P&L accountability. Demonstrated ability to develop and execute scalable operational strategies. Experience at a technology or hyper-growth company strongly preferred. Exceptional strategic thinking and problem-solving skills. Excellent communication and interpersonal skills. Experience driving cross-functional collaboration and alignment.
Responsibilities:
Build and own the vision, strategy, and execution plan for Toptal’s services function. Define the organizational structure and leadership model for the Services teams. Provide hands-on operational leadership, bringing rigor and accountability to all service lines. Translate business and operational goals into detailed operational roadmaps. Establish scalable processes and systems for delivery excellence and client satisfaction. Partner cross-functionally with Product, Marketing, Finance, and Legal. Drive a high-performance culture across all functions.
