SVP, Professional Services - US-Based
United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 10+ years
- Required Skills
- LeadershipProject ManagementPeople ManagementProduct ManagementCross-functional Team LeadershipOperations ManagementStrategy
Requirements
- Bachelor’s degree required; Master’s degree in Engineering, Business, or related field preferred.
- 10+ years of progressive leadership experience in managing complex service organizations and multiple business units.
- Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.
- Demonstrated ability to develop and execute scalable operational strategies.
- Experience at a technology or hyper-growth company is strongly preferred.
- Exceptional strategic thinking and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience driving cross-functional collaboration and alignment.
- Excellent organization skills and detail-oriented.
- Adaptable, comfortable managing changing priorities.
- Ownership mentality.
- Quality-focused.
- Ability to work in a fast-paced, rapidly growing company.
- Willingness to travel to meet with clients, team members, and stakeholders.
- Must be a world-class individual contributor.
Responsibilities
- Build and own the vision, strategy, and execution plan for Toptal’s services function.
- Define the organizational structure and leadership model for the Services teams.
- Provide hands-on operational leadership to all service lines and functions.
- Translate business and operational goals into detailed operational roadmaps.
- Establish scalable processes and systems for delivery excellence.
- Partner cross-functionally with Product, Marketing, Finance, and Legal.
- Drive a high-performance culture across all functions and businesses.
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