SVP, Professional Services - US-Based

Bachelor’s degree required; Master’s degree in Engineering, Business, or related field preferred. 10+ years of progressive leadership experience in managing complex service organizations and multiple business units. Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence. Demonstrated ability to develop and execute scalable operational strategies. Experience at a technology or hyper-growth company is strongly preferred. Exceptional strategic thinking and problem-solving skills. Excellent communication and interpersonal skills. Experience driving cross-functional collaboration and alignment. Excellent organization skills and detail-oriented. Adaptable, comfortable managing changing priorities. Ownership mentality. Quality-focused. Ability to work in a fast-paced, rapidly growing company. Willingness to travel to meet with clients, team members, and stakeholders. Must be a world-class individual contributor.

Build and own the vision, strategy, and execution plan for Toptal’s services function. Define the organizational structure and leadership model for the Services teams. Provide hands-on operational leadership to all service lines and functions. Translate business and operational goals into detailed operational roadmaps. Establish scalable processes and systems for delivery excellence. Partner cross-functionally with Product, Marketing, Finance, and Legal. Drive a high-performance culture across all functions and businesses.