Client Onboarding Specialist
36000 USD per year
Company:Impact Clients
Location:North America, South America, Europe, South Africa, EST
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
CRM
Requirements:
Must have strong communication/interpersonal skills. Proficient or knowledgeable about tech stack (Loom, Slack, Zapier, Calendly, GSuite, CRM). Willingness to learn tech tools very quickly. High attention to detail and understanding of systems/processes. A coach or mentor at heart; loves helping people. Clear, professional communicator (spoken and written English). Sales background. Able to handle fast-paced environments, multiple clients, and changing priorities. Willing to grow with us long-term (3+ years). Open to feedback and constructive coaching. Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc.—or willing to learn fast.
Responsibilities:
Conduct new onboarding calls daily to welcome new students. Ensure a smooth transition process between the sales rep and yourself, and then between yourself and the coaching team. Help innovate products by creating and producing new video trainings/worksheets. Responsible for daily reporting on multiple communication channels.
