Senior Software Engineer

5+ years of development Experience Strong software engineering fundamentals, with a commitment to mentoring less experienced engineers Proven experience designing and documenting architecture, data models, and best practices Independent, proactive, and resourceful in identifying and resolving issues Skilled at giving and receiving constructive code review feedback Experience working in Agile development environments Strong debugging skills and a track record of finding creative solutions to complex problems Experience building custom tools or automations to improve efficiency Salesforce experience such as custom Apex scripts, Lightning Components and APIs (Preferred) Experience with Service Cloud Voice and Digital Engagement (Preferred) Experience with Git version control and repository management in Gitlab (Preferred)

Build and maintain our Sales and Service Clouds and integrations Collaborate with Agile teams to design, develop, test, implement, and support technical solutions Lead ecosystem-level design reviews and perform architecture reviews Drive improvements to system reliability, observability, monitoring, and testability Effectively debug high complexity multi-system problems and come up with good-better-best solutions Drive code reviews and collaborate with other team members on coding standards and best practices