EngagedMD

๐Ÿ‘ฅ 11-50๐Ÿ’ฐ $5,499,996 about 1 year agoComputerHealth CareSoftware๐Ÿ’ผ Private Company
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EngagedMD revolutionizes the patient experience in fertility clinics nationwide with its intuitive web application. We provide remotely guided education and consent, streamlining processes and eliminating the burdens of traditional methods like lengthy consultations and paperwork. Our platform is used by over 2 million patients, demonstrating our significant market impact and the value we bring to both clinics and patients. We leverage a robust technology stack, including Amazon Web Services (AWS), Node.js, TypeScript, React, and SQL, to ensure a secure, scalable, and high-performing application. Our engineering team embraces agile methodologies and collaborative practices, fostering innovation and efficiency in a fully remote work environment. We are committed to building a design system that ensures consistency and ease of use across our platform. At EngagedMD, we're driven by a mission to help carers carry on caring. We value integrity, collaboration, impact, recognition, and growth, creating a supportive and inclusive environment for our employees. Our team thrives on a culture of excellence and belonging, where individual contributions are celebrated and professional development is encouraged. Backed by significant funding, EngagedMD is experiencing rapid growth, offering compelling opportunities for talented individuals seeking a rewarding career in healthtech. We are committed to making a real difference in healthcare and invite you to join our team.

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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Healthcare technology

  • 3+ years of experience in SaaS Customer Success or Account Management.
  • Prior experience helping customers implement a SaaS product.
  • Ability to manage multiple priorities with urgency.
  • Strong critical thinking and problem-solving skills.
  • Curiosity and a desire to understand.
  • Ability to innovate and challenge the status quo.
  • Mission-driven orientation.
  • Superior written and verbal communication skills.
  • Ability to work autonomously in a small, fast-paced organization.
  • Bachelorโ€™s degree or equivalent career experience.

  • Build and grow relationships with key users and executives within SMB accounts.
  • Partner with leaders to support enterprise account needs.
  • Ensure clinics meet goals identified during the sales process.
  • Collaborate within the New Markets team on research and special projects.
  • Roll out new product offerings and drive revenue generation.
  • Add value by collaborating with team members to improve processes.
  • Communicate user experience opportunities to product teams.
  • Manage implementation processes for new customers.

Account ManagementCRMCustomer SuccessSaaS

Posted about 1 month ago
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