Firefly Health

Firefly Health is an innovative healthcare company focused on providing personalized support and guidance to its members, utilizing advanced technologies to enhance the patient experience.

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Jobs at this company:

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🔥 Health Plan Operations Lead

Posted 2024-11-21

📍 United States

🧭 Full-Time

🔍 Healthcare

5+ years in health plan operations or a related role, preferably in value-based care or care navigation.
Background in tech-enabled, early-stage companies with a focus on innovative process design.
Hands-on experience with 3rd party partners/vendors.
Strong project management skills with a proven track record.
Data-driven mindset with experience in data analysis.
Excellent interpersonal and communication skills.
Familiarity with healthcare operations tools.

Build, manage and optimize end-to-end health plan operations processes, including enrollment, claims, billing, and customer support.
Coordinate with key stakeholders to ensure seamless operations and alignment with product strategy.
Implement SOPs and KPIs with stakeholders.
Oversee vendor relationships and ensure SLAs are met.
Identify and implement workflow improvements for operational efficiency.
Utilize data analytics to monitor performance and propose solutions.
Ensure regulatory compliance and support audits.

Project ManagementData AnalysisData analysisCommunication SkillsCollaborationCompliance

Posted 2024-11-21

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🔥 Data Analyst, Medical Economics

Posted 2024-11-21

📍 United States

🧭 Full-Time

🔍 Healthcare

Bachelor's degree in Mathematics, Economics, Statistics, Actuarial Science, Data Science, or a related field.
5+ years of experience in healthcare analytics, medical economics, or actuarial services.
Familiarity with medical billing, adjudication, and revenue cycle.
Proficiency in risk adjustment and SQL.
Solid understanding of healthcare financial terms, value-based care, and medical cost drivers.
Excellent communication skills for presenting complex data to various stakeholders.
Comfortable working in a fast-paced, mission-driven environment and collaborating with cross-functional teams.

Extract, analyze, and summarize large healthcare datasets to identify medical cost trends and utilization patterns.
Develop actuarial and financial models to forecast financial performance and find cost improvement opportunities.
Collaborate with clinical, finance, network, and engineering teams to provide data-driven recommendations.
Produce actionable insights on the impact of Firefly Health initiatives.
Prepare and present detailed reports to both technical and non-technical audiences.

SQLData AnalysisData analysisData scienceAnalytical Skills

Posted 2024-11-21

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🔥 Director, Employer Sales - Midwest

Posted 2024-11-07

📍 Chicago, Illinois, United States

🧭 Full-Time

🔍 Healthcare

10+ years of relevant sales experience, preferably in selling health plan products to employers, or who has a demonstrated track record of selling into HR / Benefits teams.
Experience closing both large and jumbo employers.
Experience with complex contract negotiations, claims repricing and network disruption analyses, and ROI / value model development to demonstrate our impact with customers.
Comfortability working independently.
Superb project management, organizational and communication skills.
Strong public speaking skills and a willingness to present in front of large audiences when needed.
Ability to effectively manage multiple priorities in a fast-paced environment.
Willingness to travel.

Drive new sales with target employer accounts by developing strategies that drive top of funnel activity and efficiently moving prospects through each stage of the sales funnel to close.
Understand the network synergy between employers, payers, consultants, and other influencers and harnesses that influence to create leverage in driving deals forward.
Work cross-functionally internally to identify and solve gaps that will help move deals forward faster.
Maintain comprehensive knowledge of prospect priorities and key business objectives.
Work with Firefly’s marketing team to develop service adoption strategies that will lead to high levels of membership attribution and engagement, customized to specific customer populations.
Maintain and update employer opportunities and track sales activity metrics in our Salesforce CRM.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementProject CoordinationCross-functional Team LeadershipStrategyBusiness developmentCommunication SkillsCollaboration

Posted 2024-11-07

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🔥 Director, Employer Sales - South

Posted 2024-11-07

📍 Texas, United States

🔍 Healthcare

10+ years of relevant sales experience, preferably in selling health plan products to employers, or demonstrated experience selling into HR / Benefits teams.
Experience closing both large and jumbo employers.
Experience with complex contract negotiations, claims repricing, network disruption analyses, and ROI / value model development to demonstrate our impact with customers.
Superb project management, organizational and communication skills.
Strong public speaking skills and a willingness to present in front of large audiences when needed.
Ability to effectively manage multiple priorities in a fast-paced environment.
Willingness to travel.

Drive new sales with target employer accounts by developing strategies that drive top of funnel activity and efficiently moving prospects through each stage of the sales funnel to close.
Understand the network synergy between employers, payers, consultants, and other influencers and harness that influence to create leverage in driving deals forward.
Work cross-functionally internally to identify and solve gaps that will help move deals forward faster.
Maintain comprehensive knowledge of prospect priorities and key business objectives.
Work with Firefly’s marketing team to develop service adoption strategies that will lead to high levels of membership attribution and engagement, customized to specific customer populations.
Maintain and update employer opportunities and track sales activity metrics in our Salesforce CRM.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyBusiness developmentCommunication SkillsCollaboration

Posted 2024-11-07

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🔥 Manager, Sales Operations

Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 Healthcare

5+ years of relevant professional experience.
Experience operating within Salesforce.
Excellent project management and organizational skills.
Strong analytical and modeling skills for quantifying growth.
Ability to work cross-functionally in a critical growth role.
Thrives in ambiguous situations.
Proven leadership skills with strong relationship-building abilities.
Experience in a fast-moving startup environment.

Develop and execute a tactical plan for the commercial operations function aligned with company strategy.
Manage the deal desk and deal exceptions process.
Maintain Salesforce CRM and assist in training sales reps.
Create reports on key sales indicators to improve sales velocity.
Respond to RFIs and RFPs to support the Sales team.
Oversee field effectiveness and enablement operations.
Assist with lead generation events and strategic partnerships.

LeadershipProject ManagementSalesforceStrategyCollaboration

Posted 2024-11-07

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🔥 Virtual Primary Care Physician

Posted 2024-10-20

📍 United States

🧭 Full-Time

🔍 Healthcare

Willing to work 100% FTE over 5 days per week.
Graduate of a state-accredited MD or DO residency program.
Current board certification in family or internal medicine.
Current Massachusetts medical license required, with eligibility for a license in all 50 states.
Experience working effectively on cross-functional teams with NPs.
Excellent written and verbal communication skills.
Experience at the intersection of healthcare delivery and technology.
Experience with process improvement and rapid-cycle change tools is a plus.

Provide 100% FTE primary care to a diverse patient population in a complete virtual setting.
Conduct virtual consultations with patients to assess medical concerns and develop personalized treatment plans.
Oversee Nurse Practitioner collaborative practice agreements and serve as the physician supervisor.
Contribute to the development and maintenance of evidence-based clinical programs.
Serve as an educator and clinical consultant to Firefly colleagues.
Take home call on a predictable schedule for urgent health needs.
Maintain adherence to Firefly best practices and policies.

LeadershipData AnalysisCross-functional Team LeadershipData analysisCommunication SkillsCollaboration

Posted 2024-10-20

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🔥 Senior Counsel

Posted 2024-10-19

📍 District of Columbia, United States

🔍 Healthcare

You have a JD and are admitted to practice law.
You’ve been practicing for at least 6 years, with experience in both law firm and in-house settings.
Ability to navigate risk and regulation in the healthcare industry.
Understanding of complex regulatory environments and compliance requirements.
Strong listening skills with an ability to build rapport and maintain relationships.
Motivated by Firefly's mission, empathetic, and solution-oriented.
Bias for action, process-driven, and capable of handling ambiguity.
Ability to work independently and take ownership of projects.

Partner with internal stakeholders to handle complex transactions and strategic partnerships.
Provide legal guidance on compliance, risk management, and data strategy.
Advise the Product and Clinical teams on the legal implications of new programs.
Manage outside counsel and engage external legal experts as needed.
Review, negotiate, and finalize various agreements, including payer contracts and NDAs.
Develop a deep understanding of Firefly's business model.
Establish yourself as a leader to identify risks and opportunities.
Implement compliance programs and establish legal processes to enable efficient deal flow.

LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-19

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🔥 Member Guide

Posted 2024-10-04

📍 United States

🔍 Healthcare

Have experience in a healthcare environment and basic knowledge of medical terminology.
Are highly organized and thrive in fast-paced, dynamic environments.
Have strong interpersonal skills, including effective communication and a genuine desire to help people.
Are technologically savvy and able to navigate and assist others in digital environments.
Can multitask efficiently without compromising on quality.
Are eager to learn and grow within a groundbreaking healthcare organization.

Spearhead member engagement efforts by executing key initiatives like new member onboarding.
Facilitate a smoother patient experience by managing historical medical record requests and handling insurance verification.
Coordinate processes such as discharging members and re-establishing members to ensure a seamless experience.
Provide real-time support for patient scheduling.
Handle patient relations, particularly focusing on immediate problem resolution and escalation when needed.
Deliver ongoing member services, including phone support, message filtering, and responses.
Provide immediate technology support for patients to ensure a smooth user experience.

Operations ManagementCommunication SkillsAnalytical SkillsCollaborationOrganizational skillsMultitasking

Posted 2024-10-04

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🔥 Nurse Practitioner

Posted 2024-09-20

📍 Massachusetts, NY, NJ, MD, WV, VA, VT, TN, SC, RI, PA, NC, DE, CT

🔍 Healthcare

Graduate of state-accredited nurse practitioner program.
Board certification from AANP or ANCC.
Current licensure to practice as a nurse practitioner in Massachusetts and one of NY, NJ, MD, WV, VA, VT, TN, SC, RI, PA, NC, DE, CT.
Current federal DEA registration and Massachusetts Controlled Substance Registration.
Willingness to work 11-7 EST shift.
Experience working in teams to care for patients.
Excellent written and verbal communication skills.
At least two years of experience in a primary care setting.
Experience in telemedicine is a plus.
Spanish language proficiency is a plus.
Experience with process improvement tools is a plus.

New patient onboarding and initial visits via video visit.
Create longitudinal care plans with patients to set goals and tasks.
Manage chronic diseases with tailored care plans for conditions like hypertension and diabetes.
Collaborate with Health Guides and the behavioral health team for comprehensive patient care.
Support RN staff in addressing new patient complaints and follow-up.
Establish wellness goals using standard prevention templates.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-09-20

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Firefly Health

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