Cloud Engineer (L2)

5+ years of hands-on experience in cloud engineering, virtualization, or infrastructure operations within an MSP or enterprise environment. Strong knowledge of AWS services (EC2, S3, IAM, RDS, CloudFormation, CloudWatch). Solid experience with VMware vSphere, vCenter, ESXi, and vMotion. Experience with infrastructure monitoring, patching, and backup automation tools. Knowledge of networking fundamentals (DNS, VPN, Load Balancing, Firewalls). Experience with Terraform, Git, Docker, or Kubernetes for automation and containerization (Nice to Have). Familiarity with CI/CD pipelines and scripting (PowerShell, Bash, or Python) (Nice to Have). Experience in supporting hybrid environments spanning AWS and VMware. Strong analytical and problem-solving skills for infrastructure troubleshooting. Excellent written and verbal communication skills. Ability to work in 24/7 managed services environment with high attention to detail. Passion for automation, cloud innovation, and continuous improvement.

Deploy, configure, and manage infrastructure on AWS, including EC2, VPC, IAM, S3, RDS, and CloudWatch. Manage VMware virtualized environments (vCenter, ESXi, vMotion, vSAN) ensuring optimal performance and resource utilization. Support hybrid environments by integrating on-premises VMware workloads with AWS. Implement Infrastructure-as-Code (IaC) for repeatable and consistent environment provisioning using Terraform (preferred). Administer and troubleshoot Linux and Windows servers in virtualized and cloud environments. Configure and optimize monitoring solutions (CloudWatch, Grafana, Prometheus, etc.) to track health and performance. Ensure robust backup, patching, and disaster recovery mechanisms across infrastructure components. Implement IAM, role-based access control (RBAC), and encryption policies in AWS and VMware. Maintain compliance with organizational security and governance frameworks. Conduct regular system audits and remediation to ensure best practice configurations. Act as a technical escalation point for complex infrastructure incidents. Perform root cause analysis and implement preventive measures through automation or configuration improvements. Document incident responses and infrastructure changes with precision and clarity. Work with client teams to assess infrastructure needs and propose optimized cloud solutions. Participate in capacity planning, cost management, and cloud governance initiatives. Document infrastructure, architecture, processes, and operational procedures.