Principal Business Analyst, Collections & Recoveries

3+ years analytics experience in the Financial Services industry Hands-on experience with A/B testing Proficiency in SQL for data exploration and analysis Strong quantitative, analytical, problem-solving, and conceptual thinking skills A genuine passion for diving into data and uncovering insights A problem-solver mindset with the ability to communicate complex ideas clearly and effectively Sharp business intuition A strong sense of ownership and hustle Excellent presentation skills

Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes. Leverage data, technology, and customer-back thinking to deliver key initiatives. Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency. Continuously analyze current business and operational data and processes to identify improvement opportunities. Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure.