5+ years in a technical client-facing role (Solutions Engineer, Technical Account Manager, Customer Support Engineer) Proven experience leading ERP integration projects in Latam, mainly Mexico or Colombia Deep knowledge of ERP systems like SAP, Oracle, or TOTVS—including APIs and integration patterns Experience managing third-party vendors and ERP consultants Enjoy working closely with sales teams and Clients Working proficiency in Spanish and English Excellent verbal and written communication skills Strong project management and organizational abilities Experience or interest in using AI tools to automate workflows