Sr. Program Manager I - Customer Success Programs

Bachelor's Degree from a 4-year institution. 6-8 years of program management, customer success operations, strategy or consulting experience, ideally in a high-growth SaaS environment. Demonstrated success launching transformational initiatives. Strong program management tool-kit, including problem-solving and decision-making skills. Clear and confident communication, including ability to influence and lead cross-functional stakeholders.

Lead the end-to-end planning and delivery of high-priority and complex programs. Develop comprehensive program strategies, roadmaps, and plans. Collaborate with stakeholders and drive alignment. Identify and tackle operational problems through processes, tools, and dashboards. Champion and role model Samsara’s cultural principles.