Learning Management System (LMS) Technical Assistant

Minimum 3 years direct experience with Cornerstone OnDemand (CSOD) in a Learning Administrator or Registrar capacity. Minimum 3 years experience with Blackboard Learn (SaaS) as a platform administrator, including Blackboard Collaborate. Proven ability to troubleshoot system issues, analyze technical information, and apply sound judgment. Strong communication and customer service skills. Active SECRET security clearance.

Ensure effective operation and utilization of learning platforms. Perform Learning Administrator/Registrar role in Cornerstone OnDemand (CSOD). Serve as System Administrator for Blackboard Learn (SaaS) and Blackboard Collaborate. Respond to user needs and resolve technical or access issues. Communicate technical processes and solutions to diverse audiences.