Nursing Verification & Support Coordinator - EST Hours (Remote)
Company:ISTA Personnel Solutions
Location:South Africa, EST
Languages:English
Seniority level:Middle
Skills:
QAMicrosoft ExcelAttention to detailQuality AssuranceData entry
Requirements:
Previous experience in healthcare administration, scheduling, quality assurance, or operations support (highly advantageous) Strong critical thinking and analytical skills Excellent communication and interpersonal abilities High attention to detail and accuracy Tech-savvy; comfortable working with scheduling systems and databases Ability to work independently while collaborating with a remote team Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and ability to support a wired Ethernet connection Reliable power backup solution
Responsibilities:
Review and verify nursing appointments within the scheduling system Identify discrepancies such as overlaps, lateness, or missed appointments Communicate with nursing staff to confirm reasons for delays or missed sessions Document and escalate discrepancies where necessary Collaborate with the scheduling team and onshore supervisors Ensure records meet healthcare and insurance requirements Work with scheduling software (Cubhub, Quickbase, Excel) to maintain accurate data
