【Remote】 Customer Service Representative【WFH】
3000 - 4500 MYR per month
Company:Think Academy MY
Location:Malaysia, CST
Languages:English
Seniority level:Entry, No work experience required
Experience:No work experience required
Skills:
Graphic DesignProblem SolvingCustomer serviceFluency in English
Requirements:
Fluent in English (spoken and written). Quick to learn and master basic work knowledge. Some experience in graphic software. Strong sense of responsibility. Meticulous in work. Good communication skills. Good problem-solving skills. No work experience required.
Responsibilities:
Enroll clients in trial courses. Set up new classes in the system. Manage student transfers between classes. Process student refunds. Handle mailing of course materials. Recommend suitable classes based on student progress. Assist teaching staff with gathering feedback, coordinating schedules, and course quality assessments.
