Special Education Case Manager (Spanish)

Time management, planning, and prioritization skills Ability to organize and manage multiple responsibilities Professional and approachable demeanor Ability to prioritize and focus on key objectives Effective communication in virtual environments Proficiency in all communication media Ability to build engagement and trust in virtual relationships Ability to work well with others Learning agility and adaptability to change Ability to acquire new skills Ability to engage, manage, and grow virtual relationships Ability to manage remote teachers Ability to work independently High tolerance for ambiguity Bachelor's Degree required 2-3 years progressive career growth Experience working in a virtual operations and team environment Bilingual in English and Spanish beneficial Proficient in Microsoft Office and Google applications Clear and excellent English communication skills Technology skills Organization skills

Conduct intakes with families/students Coordinate instructors Track student progress Provide quality customer service Support Regional Operations Provide academic services Operate in a virtual environment Maintain operating standards Ensure program delivery Meet operational excellence standards Provide virtual administrative support Manage class schedules Manage virtual tutoring sessions Monitor student academic progress Ensure flawless program execution Manage time effectively Conduct conferences with partner program directors Build relationships with students and families Meet customer expectations Foster open communication for conflict resolution