Special Education Case Manager (Spanish)

Posted 4 months agoViewed
United StatesFull-TimeEducation
Company:Tutor Me Education
Location:United States
Languages:English, Spanish
Seniority level:Middle, 2-3 years
Experience:2-3 years
Skills:
Communication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsTime Management
Requirements:
Bachelor’s Degree required 2-3 years progressive career growth Experience working in a virtual operations and team environment Bilingual in English and Spanish beneficial Proficient in Microsoft Office and Google applications Clear and excellent English communication skills Technology skills Organization skills Time management, planning, and prioritization Ability to organize and manage multiple responsibilities successfully Exhibits professional and approachable demeanor Ability to prioritize and focus on key objectives Effective communications both in virtual environments Proficient in using all communication media including in person, phone, and video Ability to build engagement and trust in virtual relationships Works Well With Others Learning agility Able to acquire new skills as required Ability to engage, manage and grow virtual relationships Ability to manage remote teachers Ability to work independently High tolerance for ambiguity
Responsibilities:
Conduct intakes with families/students Coordinate instructors Track student progress Provide quality customer service Support Tutor Me Education Regional Operations Operate seamlessly in a virtual operating environment Maintain Tutor Me Education operating standards Ensure delivery of programs and initiatives Provide virtual administrative support Manage class schedules Manage virtual tutoring sessions Monitor students’ academic progress Conduct conferences with partner program directors