Account Manager

Proven ability to manage client relationships in a SaaS or IT service provider context Experience developing and executing strategic account plans Solid understanding of IT concepts Comfortable identifying upsell and cross-sell opportunities Strong ability to assess and address client challenges Excellent communication, organizational and interpersonal skills Ability to manage client concerns and conflicts professionally Passion for technology and ability to grasp new products Commitment to continuous improvement

Manage Client Relationships Support Customer Success Achieve Sales Targets Drive Product Utilization Collaborate with Teams Customer Training and Demos Provide Feedback Resolve Problems