Account Manager

10+ years of experience in B2B2C/B2B Account Management Proven track record of meeting and exceeding sales/growth targets Excellent communication and interpersonal skills Strong business acumen and understanding of sales cycles Strong negotiation skills Proven ability to build relationships and manage customer expectations Problem-solving and analytical skills Strong organizational and time management skills Proficiency in CRM systems Knowledge of the financial and consumer cybersecurity industries (plus)

Identify and pursue new sales opportunities within existing accounts, upselling and cross-selling products or services Develop and nurture long-term relationships with key clients Become fluent with Array’s value propositions and key product use cases Establish detailed CRM level understanding of clients Become a trusted escalation point for clients Manage renewal cycles / contract negotiation Understand client needs and pain points, tailoring solutions Generate sales reports, analyze customer data, and identify trends Work closely with internal teams to ensure seamless client experience