Account Manager
A
ArrayFintech
USA, CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 10+ years
- Required Skills
- Business DevelopmentCommunication SkillsNegotiationAccount ManagementClient relationship managementCRM
Requirements
- 10+ years of experience in B2B2C/B2B Account Management
- Proven track record of meeting and exceeding sales/growth targets
- Excellent communication and interpersonal skills
- Strong business acumen and understanding of sales cycles
- Strong negotiation skills
- Proven ability to build relationships and manage customer expectations
- Problem-solving and analytical skills
- Strong organizational and time management skills
- Proficiency in CRM systems
- Knowledge of the financial and consumer cybersecurity industries (plus)
Responsibilities
- Identify and pursue new sales opportunities within existing accounts, upselling and cross-selling products or services
- Develop and nurture long-term relationships with key clients
- Become fluent with Array’s value propositions and key product use cases
- Establish detailed CRM level understanding of clients
- Become a trusted escalation point for clients
- Manage renewal cycles / contract negotiation
- Understand client needs and pain points, tailoring solutions
- Generate sales reports, analyze customer data, and identify trends
- Work closely with internal teams to ensure seamless client experience
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