- Provide clinical and product expertise to support adoption and use of company products in new and existing accounts.
- Provide procedural support during cases where IOPS is used.
- Develop and implement plans to increase product utilization and help existing accounts succeed with the IOPS platform.
- Work with clinical teams and procedure schedulers to identify cases where IOPS can be used.
- Collaborate with sales personnel on onboarding new accounts and supporting the sales process.
- Educate physicians and clinical staff through case coverage, in-services, and office calls.
- Collect clinical-use information and data to support product development, evidence generation, and strategic planning.
- Maintain account activity records, update the CRM, and provide weekly updates to sales, executives, and other CAMs.
- Support limited market releases, clinical conferences, and Centerline R&D activities.
- Perform minor product service or repairs in the field.
CRM