Company:Wisdom
Location:US, CST
Languages:English
Seniority level:Middle, 5+ years
Experience:5+ years
Skills:SQLMicrosoft ExcelProblem SolvingAccountingAttention to detailExcellent communication skillsData entry
- At least 5 years of experience in dental insurance claim submission, claim posting, and AR management
- Minimum of 8 hours per week of availability during standard business hours (Monday–Friday, 8am–5pm CST)
- Strong knowledge of dental insurance plans, procedures, and coding
- Exceptional problem-solving skills and the ability to handle complex billing issues
- Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Google Workspaces
- Prepare and submit dental insurance claims promptly and accurately, following up as necessary
- Post insurance payments and adjustments to patient accounts, reconciling insurance payments
- Monitor and manage accounts receivable, ensuring timely collection of outstanding insurance balances
- Partner directly with offices and insurance companies, acting as their primary point of contact
- Coordinate with dental offices to ensure accurate coding and documentation for all insurance claims