- Proactively call suppliers and businesses to support profile activation within the Corcentric payment network.
- Manage complex supplier enrollments from research and information gathering through payment-method setup and system documentation.
- Diagnose vendor issues and escalations, identify root causes, and coordinate resolution with internal departments.
- Import, clean, filter, and analyze enrollment and transaction data using Excel.
- Perform AML and ACH transaction-monitoring reviews based on established risk indicators.
- Research and document unusual or potentially fraudulent activity and escalate concerns.
- Assist with team training, mentoring, process documentation, and defined team projects.