Swedish Speaking Client Support Specialist -Remote in Greece

Fluency in Swedish and English, both spoken and written. Experience in customer support or a similar role is desirable. Strong communication and interpersonal skills. Proficient in problem-solving, with a focus on customer satisfaction. Ability to multitask effectively in a fast-paced environment. Familiarity with CRM systems and standard computer software. Passionate about providing outstanding customer service and client support.

Provide exceptional support to Swedish-speaking clients via multiple channels, including phone, email, and live chat. Address customer inquiries related to products, services, and account-related issues efficiently and courteously. Troubleshoot customer concerns and deliver effective solutions to ensure satisfaction. Accurately document client interactions in the CRM system for streamlined follow-up. Work collaboratively with team members to maintain high service standards and enhance customer experiences. Identify opportunities for improving support processes and engage in discussions to optimize customer service. Stay updated on product offerings to provide accurate information to clients.