Spanish Speaking Client Support Specialist -Remote in Greece

Fluency in Spanish and English, both written and spoken. Prior experience in customer support or a related field is an asset. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills aimed at achieving high customer satisfaction. Ability to manage multiple priorities effectively in a fast-paced environment. Familiarity with CRM systems and general computer skills. Motivated and dedicated to providing remarkable customer service.

Deliver exceptional support to Spanish-speaking clients through various channels, such as phone, email, and live chat. Handle customer inquiries regarding products, services, and account concerns with professionalism and care. Troubleshoot issues and provide prompt solutions to enhance customer satisfaction. Accurately record and maintain all customer interactions in the CRM system for future reference. Collaborate with team members to uphold high standards of service and improve overall customer experience. Suggest improvements to the support process based on customer feedback and experiences. Keep informed about product updates to provide relevant and accurate information to clients.