Sr. Technical Account Manager - Ireland

10+ years of experience in banking, payment, social, or e-commerce industries, as customer facing technical roles B.A./B.S. degree in a technical or analytical discipline Excellent communication and presentation skills Strong time and project management ability Experience in fraud detection and risk management is a big plus Coding and database experience (e.g. Python, Java, SQL) a plus

Provide product support, escalation, and resolution of technical issues Architect machine learning and rule-based solutions for customers’ fraud problems Lead solution deployment deep dive discussions in late stage pre-sales calls Understand client use cases and define plans to achieve success criteria Manage integration and product implementation process for customers Conduct and coordinate business reviews and presentations with clients Drive product roadmap by communicating client feedback to internal teams Attend meetups, events, and conferences as a technical ambassador