Product Deployment Specialist - Canada

Experience as the primary project manager of software projects involving multiple cross-functional teams. A portfolio of successful product or project launches. A minimum of 2 years' experience working in a technology organization supporting project or product management organizations. Strong understanding of accounting workflows, tax preparation processes, or related fields (preferred). Experience with AI-powered tools (preferred).

Manage release and adoption of product rollouts to partner firms and their clients. Become the subject matter expert on products, creating and presenting training materials. Support in testing and validating new features and products. Own release and product roadmap communications. Align cross-functional teams on common goals and outcomes. Build strong relationships and trust with leaders and employees at partner firms. Collaborate with product managers and engineers to define project scope and add insights. Manage a feedback loop process with product managers and engineers. Establish deployment and change management logistics and processes. Define, monitor, and report on product metrics. Communicate outcomes to leadership and recommend pivots.