- Own and manage a portfolio of major Property Management clients across the U.S.
- Build deep, consultative relationships with executives, regional managers, and onsite staff.
- Become the go-to point of contact for all strategic and day-to-day needs.
- Conduct regular QBRs, onsite visits, and performance reviews.
- Drive high retention and reduce churn through proactive, hands-on support.
- Identify and execute expansion, upsell, and cross-sell opportunities.
- Partner with Product, Ops, and Support to solve issues, streamline workflows, and implement improvements.
- Travel frequently to meet with PM portfolios and regional teams.