Account Director– Fashion Client (Pod Lead)

7-10+ years of experience in social media marketing, digital advertising, or integrated marketing. Expertise in full-funnel social campaigns across paid, organic, influencer, and content marketing. 4+ years in leadership roles, managing cross-functional teams. Proven ability to drive client business strategy, ensuring social-first KPIs, audience insights, and measurement frameworks. Deep understanding of platform algorithms, performance marketing, and content engagement strategies. Strong experience in social media-driven brand storytelling. Expertise in operational rigor, workflow optimization, and cross-functional collaboration. Experience managing senior-level client relationships, social media roadmaps, campaign execution, and long-term growth strategies. Financial management expertise, including budget oversight, media spend allocation, and efficiency tracking. Highly adaptable and solutions-focused, with experience in crisis management and change leadership. Experience in Asana or similar project management tools.

Drive client business strategy, KPIs, and measurement framework. Develop deep understanding of all POD functions (creative, influencer, data, strategy & account management/pm). Serve as the final decision-maker for all client work. Uphold best-in-class creative output and excellence for the POD. Balance creative excellence with operational discipline. Set POD priorities and oversee project delivery and timeline management. Own POD performance reporting and ensure accountability for results. Implement operational rigor to optimize resource management, workflow efficiency, and process improvements. Lead client experience throughout the full business/project cycle. Centralize day-to-day client communication and relationship management. Manage client input briefs and ensure accurate routing and execution. Own and manage the Scope of Work (SOW) process. Facilitate cross-functional collaboration between POD, Group Lead, and Centers of Excellence teams. Ensure the integrity of work by identifying challenges and proactively finding solutions. Review and approve all deliverables and outputs. Foster agency-wide collaboration across all disciplines. Identify opportunities for internal centers of excellence. Oversee and track high-level budgets, vendor spend, and campaign investments.