Assist in transactions lookup and ensure accurate, timely data retrieval Generate reports using existing templates; support ad-hoc reporting needs Monitor system logs and flag irregularities or issues Configure service providers on the platform to ensure smooth operation Respond to user account-related inquiries and support cases Assist in deactivation of locations as needed Collaborate with the Senior Technical Project Manager on partner satisfaction and platform development Participate in project meetings, gather requirements, and contribute insights Support the creation and upkeep of project documentation