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Client Account Manager

Posted 3 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 110000.0 - 141000.0 USD per year

🔍 Industry: Market Research

🏢 Company: YipitData (Alternative)

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Business DevelopmentProduct ManagementStrategyCommunication SkillsAnalytical SkillsCustomer servicePresentation skillsWritten communicationAccount ManagementNegotiation skillsClient relationship managementRelationship managementSales experienceMarket ResearchData analytics

Requirements:
  • You have minimum 3+ year of relevant client facing experience
  • You are able to build strategic relationships within your book of business to support your renewal conversations, partnership presentations, and business expansion opportunities
  • You are passionate about making your clients successful and care deeply about their investment questions and process
  • You are able to proactively identify value-adding opportunities for your client base and materialize them through our research
  • You can manage a high-touch, high-volume client base
  • You are both a self-starter and a team player
  • You are energized by contributing to the future of data-driven investment research and are genuinely interested in investment research and the markets
Responsibilities:
  • Own and cultivate relationships with your clients by:
  • Leverage product expertise to drive value and grow user engagement
  • Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
  • Advocating for client needs cross-departmentally
  • Creating and executing on account growth & engagement strategies
  • Manage commercial strategy by:
  • Developing rapport with key decision makers
  • Managing renewals from beginning to end
  • Identifying and executing on upsell opportunities to augment contract value
  • Contribute to building best-in-class practices within our growing Client Strategy team and work to eventually grow into our Business Development team or build out a team of your own
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