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FEMA Client Account Manager - Remote, US

Posted 2024-11-21

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💎 Seniority level: Manager, At least 12 years

📍 Location: US

🔍 Industry: Infrastructure consulting

⏳ Experience: At least 12 years

🪄 Skills: LeadershipBusiness DevelopmentStrategyBusiness developmentCommunication SkillsCollaborationPresentation skills

Requirements:
  • BA/BS with 12 years relevant experience, or alternative equivalency.
  • Minimum of 4 years in a leadership role.
  • Experience with FEMA and federal emergency management.
  • Proven skills in client account management and business development.
  • Strong understanding of FEMA’s mission and procurement processes.
  • Exceptional interpersonal and communication skills.
  • Experience in managing complex projects and cross-functional teams.
  • Ability to drive business growth and improve service delivery.
  • Strong proposal development and presentation skills.
  • Willingness to travel up to 50%.
Responsibilities:
  • Cultivate and maintain relationships with FEMA stakeholders across multiple directorates.
  • Identify and pursue growth opportunities within the FEMA portfolio.
  • Maintain and implement annual account plans with revenue growth goals.
  • Collaborate with internal teams to coordinate service delivery.
  • Track client performance metrics and facilitate discussions for improvement.
  • Lead proposal development and prepare account reviews.
  • Stay informed about emergency management trends to provide insights to FEMA.
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  • BA/BS plus at least 12 years of relevant experience, including at least 4 years of leadership experience.
  • Experience working with federal clients, specifically FEMA, in emergency management and disaster recovery.
  • Experience in client account management and business development.
  • Strong understanding of FEMA's mission and procurement processes.
  • Proven ability to build and maintain relationships with federal clients.
  • Experience in managing complex projects and cross-functional teams.
  • Strong proposal development and presentation skills.
  • Ability to analyze performance metrics and implement improvement strategies.

  • Cultivate and maintain trusted relationships with key stakeholders across multiple FEMA directorates.
  • Identify and pursue opportunities for growth within the FEMA portfolio.
  • Maintain and update an annual account plan, implementing strategies to drive sustainable revenue growth.
  • Collaborate with internal teams to coordinate service delivery and promote client satisfaction.
  • Track and assess client performance metrics for continuous improvement.
  • Lead proposal and presentation preparations for FEMA opportunities.
  • Conduct regular account reviews with AECOM leaders.
  • Stay informed about trends and changes in emergency management and disaster recovery.

LeadershipBusiness DevelopmentStrategyBusiness developmentCommunication SkillsCollaborationPresentation skills

Posted 2024-11-21
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